Shipping policy

Shipping Policy

We aim to get your fun scrubs to you as quickly and smoothly as possible!

Order Processing

Orders are processed within 1–5 business days.
You will receive a confirmation email once your order has been shipped or scheduled for delivery.

Shipping Within Australia

We ship Australia-wide using Australia Post.
Shipping costs are calculated at checkout.
Delivery timeframes are based on Australia Post guidelines and may vary depending on your location.

Free Local Delivery

Free local drop-off is available in Launceston and surrounding areas.
Please allow up to 5 business days for local delivery.
Local deliveries are completed during business hours.

Tracking

Tracking details will be provided via email once your order has been dispatched (where applicable).

Delays

Delivery times may be affected by Australia Post delays, peak periods, or unforeseen circumstances. We appreciate your patience.

Incorrect Address Details

Please ensure your shipping details are correct at checkout. We are not responsible for delays or lost parcels due to incorrect address information provided.